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Your voice is transmitted to the party with whom you are speaking with equal clarity. An absolutely great piece of equipment for a very reasonable price. It is very comfortable to wear. It is very easy to hook up to your telephone (note that it is not compatible with cell phones). The sound in the earpiece is clear and sufficiently loud even at the lowest setting. The unit is well designed and sturdy. You can't go wrong with this purchase.
I purchased two of these for my business use and my employees had numerous complaints from customers saying they could not clearly hear us. I ended up returning them. In all fairness, I have purchased about 4 of the more expensive wireless plantronics and they work great.
Good sound quality, easy to hook up and use as long as you read the instructions. Would like it if the cord between the phone and the base unit were a little longer and the headset cord for me would be better if it were about a foot longer. Volume is good, almost too loud on with my phone. Headset is comfortable. That would allow more flexible placement of the base. Still for the price I can't complain.
The sound quality on the Plantronics S11 headset I received was quite poor, so I contacted Plantronics. The company sent another one very promptly (though I have to pay the postage to return the bad one to them). The replacement was better, but is still not as clear as I would like, and not as clear as the old Plantronics headset that I had for years before this one.
These are awesome headsets for sound quality (speaking and listening) and fits pretty much any landline phone.
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